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Innovative Business Writing |
Employee Handbooks,Policy Manuals and Training Materials |
Effective Employee Communications |
Employee handbooks, policy manuals, and training materials have an importnat role in communicating key information to your employees. They serve as critical guides for your staff in carrying out your business policies, processes, and objectives. Well written employee handbooks, policy manuals, and training materials can save countless hours of management time and prevent costly mistakes. They can clarify company positions, help employees understand and follow appropriate procedures, and eliminate misunderstandings and confusion. To be effective, these business communications must be: |
1. Easily understood by all employees 2. Written in a professional, consistent style and format 3. Kept up-to-date and revised, as needed |
Carefully prepared employee handbooks, policy manuals, and training materials provide the information your company needs to increase effectiveness and efficiency on-the-job. |
Steps to Building Your Employee Handbook, Policy Manual, or Training Materials |
Start with an outline. Then, as you write, use the items listed in your outline as headings or subheads in the document. If there are a large number of sections or listings, number each item so the reader has a logical sequence to follow. The text should be concise and give readers only what they need to know. Avoid a lot of additional information that isn't directly relevant to the goal of the document. When needed, add examples, illustrations, or pictures that help to explain or reinforce written statements. Once you've completed a draft, have someone who will use the handbook or manual, review it and provide feedback. |